1. I would like to see a sample of
your 10mm Pets Lock release buckle item #PH374. Can you send me a sample? Thank
Unfortunately, our company policy does not
allow us to send out any items without receiving an order with payment. I wonder
if you can place an order via our online store for the samples and pay by credit
card, PayPal or wire transfer. Our warehouse people need to receive an
order to send out any item. No minimum order required.
2. We are interested in finding out
if you ship to Canada? What zip code do I enter to find the shipping charge
on the shopping cart?
We ship orders all over the world from Taiwan and USA.
To find shipping charge outside of USA, please check out and fill in your shipping address
then go on to the next page. You can select 8-15 days registered international airmail or 4-8 days EMS (or FedEx)
shipping methods. We accept credit card, PayPal and wire transfer.
3. If you ship worldwide and accept
payment by either Visa or MasterCard?
Yes, we ship worldwide and accept credit
card from many countries. However, we do not accept credit card from Africa
4. I am interested in making a kayak
storage system with the polypro webbing and plastic buckles. If I purchase the
1 1/2" buckles, will they accept the 1 1/2" webbing, or would I have to purchase
the 1 1/4" webbing?
Buckle size means webbing size. So if you purchase
1 1/2" buckles, you will need to purchase the webbings in 1 1/2".
5. I am interested in ordering some
grommet/ curtain grommets, but I did not see a setting tool specifically for
those. Is there one? And how much are they? If you could let me know that would
You will need to purchase one set of grommet
punch die and one set of hole cutter die to punch grommets or curtain grommets
by hand press machine.
6. I am about to order a 10 foot
length of 1/4" black elastic shock cord. I am not clear if this can be obtained
in a single length, or if it can only be obtained in 10 separate one foot lengths.
Can you advise ?
It comes in a single 10 feet length. ( If you
specify in your order, we will ship out in 10 separate one foot lengths). Please
refer to our website to place an order.
7. Hi I was wondering if you could
tell me if I order 100 of your polypro strap webbing 1 foot 1" will I receive
100 1 foot pieces or 1- 100' roll?
The packaging is 100 feet per roll. We will
send out one roll of 100 feet of webbing upon receiving your order.
8. How much do you charge for shipping
to the continental US? More specifically, Idaho.
We offer free shipping for orders over $19.99 in the Continental US. Delivery in 1 to 5 business days. You can estimate the shipping charge by typing your zip code
in the shopping cart.
9. I would need 2,450 feet of the
3/32" black elastic cord. I would like to know if you can cut this cord to 2,100
pieces 14" long each and then put 4 cords to a bundle for a total of 525 bundles
of elastic cord.
We can custom pack any order for shock cord,
nylon cord or webbing as long as it is above our minimum quantity.
10. Do your capped and open ringed
prong snaps come in colors?
We carry snaps in colors. We will request
you to purchase a minimum quantity if we run out of stock of your requested
11. I am an individual looking
for 50 plastic snap hook item # P005. The clip needs to be 2" in length. What
is the total cost including shipping?
You will be able to see the discount price
and shipping charge by zip code on the shopping cart once you have completed
12. I need a question answered
quickly: On the strap webbing, what is used to cut this and will it fray? Does
it have to be heat melted after it is cut?
Our strap webbing is cut and heat melted by
machine . It will fray after cutting unless it has been heat melted.
13. Just found your site online
and am interested in buying cord locks. Would like cord locks with custom imprint
of company logo. Does your company have that ability? If so, what is the cost?
Yes, we can custom inprint your company logo
on cord locks with minimum quantity of 5000 pieces. Please send us the article
number and shipping address. We will confirm as soon as we receive your request.
We are able to imprint logos on most cord locks, but some cord lock materials
cannot take imprints.
14. Our department ordered plastic
buckles. The buckles will not meet our needs and I would like to return them,
could you please advise me how you would like that done? Thank you for your
Please refer to our website for our return
policy. If you return to our US office, you will receive a full refund or exchange,
excluding shipping charge and 20% restocking fee. If you return the package
to our Taiwan factory by airmail, we will not charge 20% restocking fee. Refunds
will be credited within 15 days after the return is received.
15. I made a mistake when choosing
payment method .. Would prefer to pay via PayPal. Who would I send the payment
Our PayPal e-mail account is email@example.com.
Our PayPal company name is Best Buy Button & Buckle International Ltd..
16. I'm interested in buying
some zipper pulls. Are p139c, p610c, p611c and p786c already assembled with
the 1/8 cord? Can they be taken apart so the cord can be inserted through a
zipper hole? Any suggestions?
We can ship you the unassembled parts so you can assemble
them by yourself. Please notify us during the ordering process.